Troubleshooting

Search for the source of a problem and ways how you can fix it

5 articles in this collection
Written by Yaroslav and Victoria

Can not sign in. What should I do?

Most frequent causes why you might be unable to sign in.

Written by Victoria
Updated over a week ago

I didn't receive a verification email

Written by Victoria
Updated over a week ago

How to change my email and password?

Written by Yaroslav
Updated over a week ago

Verification failed

Verification attempt failed

Written by Victoria
Updated over a week ago

Payment errors

Payment Failed/Grecaptcha is not defined

Written by Victoria
Updated over a week ago