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Verification attempt failed
Verification attempt failed
Victoria avatar
Written by Victoria
Updated over a week ago

Account verification is mandatory for any user who wants to use SOAX proxies. It's necessary for us, as a company, to protect our clients from scammers, hackers, and impersonators.

If you are stuck at this step, the reasons may be the following:

  1. You are not taking photos of your own documents;

  2. You are not taking pictures of your original documents but use their copies or electronic copies.

  3. The photos taken are blurry.

Feel free to use these step-by-step guides to pass verification:

Should you have any questions or issues with verification, please do not hesitate to contact us via Intercom - we'll be glad to help you 🙌

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