Skip to main content

Verification attempt failed

Victoria avatar
Written by Victoria
Updated over 10 months ago

Account verification is mandatory for any user who wants to use SOAX proxies. It's necessary for us, as a company, to protect our clients from scammers, hackers, and impersonators.

If you are stuck at this step, the reasons may be the following:

  1. You are not taking photos of your own documents;

  2. You are not taking pictures of your original documents but use their copies or electronic copies.

  3. The photos taken are blurry.

Feel free to use these step-by-step guides to pass verification:

Should you have any questions or issues with verification, please do not hesitate to contact us via Intercom - we'll be glad to help you 🙌

Did this answer your question?