We use EukaPay to process secure crypto transactions.
To use crypto, your first purchase must be made with a bank card, which enables subscriptions and account management.
We currently support two versions of the SOAX Dashboard.
Dashboard v1 — legacy version
Dashboard v2 — new version being gradually rolled out
Dashboard v1 (legacy version)
Dashboard v1: Full process
Dashboard v1: Full process
Step 1 — Start your trial
Log in and go to Pricing in the left-hand menu
Select a plan and click Try for $1.99
Complete checkout using your bank card
You’ll receive a confirmation email once your trial is active.
Step 2 — Complete ID verification
Go to Profile → Complete ID verification
We don’t have access to your documents — only the final verification status.
Step 3 — Request a crypto payment link
Open the chat icon in the bottom-right corner
Click Send us a message → then choose Pay with Crypto
Enter the amount you'd like to top up
We’ll generate a payment link for you
Step 4 — Complete your payment
Use your link to pay using the cryptocurrency and network of your choice.
Once the transaction is confirmed on our side, your balance will update automatically.
Confirmation times may vary between 5 and 30 minutes depending on the blockchain.
If your balance isn’t updated after 30 minutes, please reach out to Support via chat.
Dashboard v2 (new version)
Dashboard v2: Full process
Dashboard v2: Full process
Step 1 — Start your trial
Log in to your dashboard
Click the Choose plan button
Select a plan and click Try for $1.99
Complete checkout with your bank card
Step 2 — Complete ID verification
Please contact Support via live chat — we’ll help you start the process and guide you through Sumsub verification.
Step 3 — Request a crypto payment link
Reach out to our Support team via live chat and let us know the amount you'd like to top up. We’ll create a payment link for you.
Step 4 — Complete your payment
Once payment is confirmed, let us know in chat — we’ll manually credit the funds to your balance.
⚙️ We’re currently working on automating crypto payments in Dashboard v2 to make the process as seamless as possible. Manual processing is a temporary solution during the transition.
Available currencies and wallets
All options are outlined here
All options are outlined here
MetaMask wallet:
Ethereum - ETH (Ethereum)
USD Coin - USDC (Ethereum)
Tether - USDT (Ethereum)
Tether - USDT (Tron (TRC-20))
Polygon - MATIC (Ethereum)
TrustWallet:
USD Coin - USDC (Ethereum)
Tether - USDT (Ethereum)
Tether - USDT (Tron (TRC-20))
Bitcoin Cash - BCH (Mainnet)
Litecoin - LTC (Mainnet)
Solana - SOL (Solana)
Polygon - MATIC (Ethereum)
Bitcoin - BTC (Mainnet)
Ethereum - ETH (Ethereum)
Wallet wonnect options:
Ethereum - ETH (Ethereum)
USD Coin - USDC (Ethereum)
Tether - USDT (Ethereum)
Tether - USDT (Tron (TRC-20))
Polygon - MATIC (Ethereum)
Please keep in mind a few moments:
Crypto payments are non-refundable
A linked bank card is required for crypto top-ups and subscriptions to work correctly
You’ll be able to select from supported currencies and networks in your payment link
Need help?
Our team is just a message away — chat with us anytime. We're here to help.