Here you can find SOAX Refund and Cancellation Policy - refunds can be issued in the following cases:
The Services provided are inconsistent with the Service Level Agreement;
The Customer hasn’t started to use (transfer data via) the Package;
The Customer purchased Bundle less than 3 days ago.
The crypto payments are non-refundable.
We can only refund money to the same bank card used to pay for the service.
If you have any questions, please get in touch with our Support Team at [email protected] or via Live Chat 👩💻👨💻